I have been having unstable Internet from Maxis home fibre broadband for a month now, since the day CMCO started, the connection is very very unstable. It’s also the time everyone in the house needs the Internet.
Every time a report has been filed, the connect came back. Then technician called, but it’s resolve within second as I did not have the issue on the time technician calls.
Such a procedure just keeps looping, and the issue is always there and I have to stick with such an issue.
Maxis have done their job by calling me, the issue resolved by itself, MCMC cannot do anything, and I will have to stick with such Internet.
This happens to all broadband in Malaysia. They can give you the lousiest service they can as long as they tied you up with their contract. You can’t get to them, even MCMC also can’t get them, this is the grey area.
Instead of keep promising the nation that the government going to speed up the broadband, it would be better the government promise no-contract base when subscribing the service, this way it opens up a more competitive market.