4 years and the battery needed to be replace. It seems most Apple product repair guy comes to your home to fix the product instead of you going to their center.
After disassembling the Macbook Pro, we found that the previous fixer did not fix the liquid issue at all, instead it was leave dry there, they don’t even bother to wipe the mark off. Well, missing screw as well.
Sometimes when you get premium stuff, you really need to get premium support as well. There is nothing one-time, even for premium product.
There are times when vacation with work is fun. But this time it isn’t. No, don’t get me wrong, I still enjoy myself very much on this vacation period, it is the working time that I don’t enjoy.
I always work while vacationing, so it’s not a bummer for me, in fact, it gives me something to do instead of sitting around doing nothing.
I’m not sure if it is because all the Internet speed I get while at home (running 100mbps Maxis home fibre), I cannot stand unstable and slow connection (more on this later) anymore.
First upgraded from Streamyx 1mbps to Unifi 10mbps, it was a life-changing period, when I bump up to Unifi 30mbps and get an upgrade 2 months later to 50mbps, I was high, but, it was not as stable as 30mbps though.
So I recently upgraded to Maxis home fibre 100mbps, it was another life-changing, as in saving my time on work.
Here I get unstable 10mbps, and it is frustrating for me. Maybe I’m just too pampered…
That’s the reality of being Malaysian. We all ended up paying, fixing more than we should be. The reason the quality of service is so damn lousy is not that the provider having the issue with skills, but the issue with their attitude.
Here is my personal story of this touch-up and ended up spending a fortune. Weeks ago (mind you), I went to a car paint shop to get some paint touch-up on some scratches from highway debris, it took him a week to do the touch-up.
When I get my car, a few issues arose, mainly my windshield scratches, bad! Including driver side window too. Then the touch-up wasn’t up to standard and leaving epoxy seen below the clear coat. Also included are the orange peel all over some small spots. Oh, I almost forgot, the front grill of my car was chrome, and still in original shape, they ruined it with paint thinner.
I requested to re-touch-up those spots and have him fix the grill that he causes it and not in the list of the touch-up.
I ended up wasting a day to fix the touch-up and a week for the front grill to fix. Instead of fixing the issue, he dares added more issue for me, the end product is just not up to any standard.
I did think about having him re-do all the shit, but with such attitude, I’m afraid it will not only take a lot of time, but it will also ruin more of my car, which I already changed the windshield, seeing how he keep trying to avoid about windshield and questioning me about my wiper.
Yes, I am very protective of my car. I take care of my car as much as I can. I mean, it’s not easy to own a car. When you have it, take care of it as it should. In fact, I take care of every belonging I owned.
I announce I’m losing this shit game because Malaysia doesn’t really protect the consumer, consumers are to pay all fee up front and the provider can do whatever they want without promising anything, and they do not dare to promise anything too. This reminded me of the exact story about my flooring remodelling back in the day with my house.
I don’t believe he doesn’t have the skill, but the attitude of “it’s not mine” from providers in Malaysian speak louder than taking care of your item. This is just the reality, consumer organization will take years just to act.
I wonder if this is the exact reason why some international brand loves Malaysia so much. They can get away with practically any issue with consumers.