Tag Archives: P1

Not a nice experience

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Back when the Internet provider launched, I was thrilled. Not because it has good review, but because I need one without a fixed line. However, the good thing stays for 1 month, the most.

I called the support numerous time back then, and I gave up. Because I don’t see any logic in spending for support when they are the one who did not manage it nicely. AirAsia, at least have a Twitter account that is helpful enough. I mean, answer the direct question.

Unlike this Internet provider. I asked “Where can I terminate the service?“, surprisingly, they asked me back about my contract and stuff. I’m expecting an answer to my question, not a question to a question mind you? Then I asked “Do I get refund for returning my modem?“, they get smart this time, but not a good way though, their answer was “Let us check your account and get back to you“, I ended up waiting the reply for 2 days, but they did something else – Send me the last bill. Hmm… Still not getting smart eh?

So today, I decided to just dump the device since I’m not going to take on them anymore. What is the use for a modem by them, to them? Decoration? I wanted to burn the device, but consider the environment, I rather dump it for the expert to handle the recycle.

One more bad experience

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Back then, my landlord wasn’t an on-time person, TNB bill was “collected” up to RM2000 before he finally settle it. I experienced 2 blackout (for non payment of bill), 3 times Internet disconnection, oh 1 water disconnection. So I thought it was time for me to move out and get myself a backup Internet connection. But I did not move out, since the location is too good and near my work place. I, however, manage to grab a backup Internet connection.

P1 Wimax

P1 was launched for few months, so I thought to give it a try, since no telephone required. With it promised 14 days trial, it runs way too well. Very well consider a 400kpbs download speed.

However, from 15th day onward it was all disaster, until after a year. Though I did not terminate it due to contract I signed. I kept my promise with what I signed, but P1 never did so, I don’t believe a frequent disconnection is in best effort service. All I’m asking for an Internet connection is to be stable and running, slow doesn’t kills me at all. Consider I’ve been with Celcom broadband for long long time too.

After 2 years contract I’m ready to terminate after I got myself the broadband boss. So it is time to find how to terminate. Since P1 still new (Yeah, right).

Now… This is the problem, the modem stucked on my hand. I remember they announced that returning the modem can redeem back a RM50 note. So I’m going to tweet the support tomorrow. If no return accepted by then, check out my YouTube channel :)

It’s a call, an annoying call

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First off, I don’t remember I “tick” the Sign me up for promotion/new product from P1 thingy when signing up for P1 years ago.

P1 Wiggy modem

Months ago, I picked up a call while I was in Sibu. Obviously, I’m not using any P1 there, still, the phone rang, I picked up. Without asking if I’m still with P1 or not, nor asking if I’m happy with P1. The first thing they asked is my name, then telling me all about P1 wiggy, no contract was the only one advantage they can come out. (Psst, P1, time to do some research about the “contract” thingy?). I rejected.

Today, my wife is sick, so she takes a rest. While I’m sitting here working on a few project. Well, like usual, it gets all boring, so the phone rang.

Nokia phone

P1 coming again, but this time, I spend some “quality” time chatting with them to “know more” about the so-called “contract-free” (Again?) and 4G that can easily topple Celcom broadband that even has contract (Don’t know why, I don’t have contract with them). After a good 10 minutes talk, I rejected. The caller changed the voice from persuasive to boring too. Don’t know why, the last line always so quick from them…

Getting good with P1

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Not sure what happen, but the 4mbps modem just go kaboom the other day. So we decided to give P1 a try instead of Celcom broadband.

Celcom broadband

Celcom broadband is just too lousy here, don’t know why. It was so good back in Kuching and Sibu. Perhaps, it was the user base? Well, whatever, but it seems like P1 has made some improvement on their services.

P1 and Buffalo router

I hooked up P1 modem with a Buffalo router. Well, sadly, I was one of the first few user who signed up for P1 service and get all the blood boiling.

Anyway, the connection was nice now, 2 users and sometimes more. Still runs good, the good news was I don’t need to keep adjust my modem to be near window just to get it to green LED :D Tomorrow is going to be a Cyber Monday!!!

Malaysia broadband

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Went for a short jogging, to calm down my blood pressure. I can’t help but crying while jogging because the broadband here. I know it sound stupid, but for me, Internet is my rice bowl you understand, I can’t help myself to not to get mad for this kind of service I get. I tried Streamyx, P1 and Celcom, none of them provide a decent stable and reliable connectivity for me. They sure frequent disconnect if not can’t connect at all. I wonder what is the motive behind this connection problem Malaysia facing.

Malaysia isn’t a very developing country, with GDP close to USD3800 and above, a lot of things should also following up. Or I can only assume “service” in Malaysia is not on the par with any other country outside? Services from government firm, police and all are all lousy. That’s why no body bother to go to police station for report, not because Malaysian are kind person, it is because no service in Malaysia is reliable.

Too be more positive, it is good to have a jog too, at least I don’t need to waste money on weight loss pills for the wedding photo shooting. Sigh… Just when I am free to pursuit all the left-over work on hand, services like this hit harder than any other time.