Tag Archives: Broadband

It’s a call, an annoying call

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First off, I don’t remember I “tick” the Sign me up for promotion/new product from P1 thingy when signing up for P1 years ago.

P1 Wiggy modem

Months ago, I picked up a call while I was in Sibu. Obviously, I’m not using any P1 there, still, the phone rang, I picked up. Without asking if I’m still with P1 or not, nor asking if I’m happy with P1. The first thing they asked is my name, then telling me all about P1 wiggy, no contract was the only one advantage they can come out. (Psst, P1, time to do some research about the “contract” thingy?). I rejected.

Today, my wife is sick, so she takes a rest. While I’m sitting here working on a few project. Well, like usual, it gets all boring, so the phone rang.

Nokia phone

P1 coming again, but this time, I spend some “quality” time chatting with them to “know more” about the so-called “contract-free” (Again?) and 4G that can easily topple Celcom broadband that even has contract (Don’t know why, I don’t have contract with them). After a good 10 minutes talk, I rejected. The caller changed the voice from persuasive to boring too. Don’t know why, the last line always so quick from them…

What social network is all about

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Sibu bird view

Coming back home, I am deeply appreciate my Streamyx connection :) Malaysia got to have the best Internet broadband, seeing how it developed, don’t compare to Singapore or Korea then. First thing we both did once I stepped back home was plugged in my laptop (Which I brought it to Indonesia) and start checking online credit report, bills and letters at home and none but not least – social network sites.

Social network sites

Strangely, it became something I need to check into daily. Not because I wanted to look for somebody to chat with, but to find new stuff, discover new things.

What’s happening?

Twitter is newsIf you ask me, I would say Twitter is the news portal I read everyday. Notice that it changed the question from “What are you doing?” to “What’s happening?“. So obviously, Tweeples (As in Twitter People or Twitter User) don’t want to know your location already, they wanted to know what is happening in your location instead.

Gossip or a new Topic?

FacebookI’ve just encountered a family, where they would talk about what this relative or that friends are doing. I’m not sure if I would say it is a gossip or a topic in a family conversation. The Facebook status stated “What’s on your mind?), whoever really falling too deep into the trap will soon discover that they should be too honest on Facebook.

If I would need to sum up these 2 social network sites. They ARE definitely about gossip and gossip and more gossip!

Time spend online

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Both of you just addicted to the Internet whole day long

Time

For some reason, we both like to online too. Though sometimes we are rushing for some sudden “urgent” tasks, but normally, we too online non-stop.

So what did I do?

Design resources and articles

RSS
I read, yeah, right. Speaking of articles, I prefer to read tutorial :) It is all about the poetry, and that is all I need to look into and not the bla bla bla step instruction. Design resources, one of the top priorities for me and my job. I find a few bookmarks are quite helpful, sites like stock.xchng, istockphoto, icon finder and Ajax Rain.

This alone, probably took my 2 hours per day :P

Misc research

Research
A lot of time, we found or saw something weird or unexplainable. I will take note on my hand phone and bring it home and research. Well, things like how to get personalized baseball bats and the coming Bali trip are all in the list.

Scary thing is, this took me about 1 to 3 hours a day :?

Social network

Socialize
I probably just login and check on something interesting instead of playing game and chatting with friends. Sometimes, I felt that I joined the social network sites because everybody’s joining. In the end of the day, I still haven’t figure out any point though… Time I spend are mostly on Twitter, because it just a status update :P

Total time spend on social network 1 hour.

Already I spent 5 hours on something, that doesn’t really benefit a lot. When I start working, I would of course, research a bit here and there when I encounter problem. It seems like, EVERYTHING is about Internet and broadband. I started to feel that I can’t do a damn thing without an Internet connection :?

I have to rant now

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I have no choice but to give rant on my recent newly registered P1 wimax. There are too many things happen that I cannot stand on the unprofessional services. There are far too much area they needed to improve to compete with any other broadband service provider. This is my experience of the month

Customer service

Believe it or not, you need to pay your own for calling them. I don’t know what’s so difficult for a big company to get a 1800 hotline. Each time calling there’ll be at least RM5 for the waiting and listening to their advertisement. Not to mention the time you waiting for their reply.

Technician support

Well, what can I say? The same keep on repeating like how Streamyx asking you to restart modem, use direct connection and etc. They gone even worst by no technician coming to your house, even if they do, it’ll be like a month later. How to even compete with any other broadband provider?

Myth about connection

When they said, static green LED lighting means the connection is stable. But they never state that it can connect to the Internet. Trust me, it doesn’t. If this is not a myth I don’t know what is.

My belief about P1 is different though, because such simple task can’t complete should mean something, anything that isn’t about P1.

Out sourcing customer service

That’s why it charging me for calling them. Some more they’re all well-trained to say the same thing again and again and again.

Less to no technicians

Because P1 is way too easy to setup on your computer or laptop, there’s actually no need of any technician to even activate your account. So they think they do not need any technicians. One month is way too long to wait for one technician to come and check the modem or the wave (or whatever you call it is). And since there’s this thing called QoS management, the connection/modem can be easily boost up in no time. You call, we boost; you don’t call, we cut down so other can enjoy first before you call.

Myth is actually fact

Like I mentioned about the management system. You’ll have to check into QoS management and come back to here.

Second attempt

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So I got P1 modem that not working at first. Anyway, this weekend I’ve been trying to make it work. Because some promoters kept telling me that my area has coverage but under maintenance and asked me to wait for another few more days or weeks to try it.
P1 modem location near window
Going back home, I keep on adjust the location in my room and finally got some signal from the modem. Each time the LED light turned orange I’ll get my nerve up :? The connection is not as stable as I expected. What I expect was a stable connection that will not disconnect itself when it’s too free or on heavy usage. Pinging and test my speed on their website, it comes out…
P1 connection when slow
This is when their connection showing some slow signal (Even the LED is in green color though).
P1 connection when fast
This is when their connection is too good. And honestly this is the first experience on broadband. I signed up with the 400kbps package :D Shit you not, this tiny package speed beat Streamyx 1.2mbps hands down! Now I know what’s that call a “broadband”. But disconnect quite often though :( I’ve give it a test on downloading some files online…
P1 download speed
Running at 40kbps is not easy in Malaysia. With Streamyx 1.2mbps at home, if it runs 25+kbps I could sleep smiling already.

Everything is good, just the frequent of disconnection. I’m waiting for them to upgrade a little bit. And pray the Lord this connection gonna keep as long as I’m using them. Because I hate it when they started to tell me connection is like water pipe, the more people using it the slower it will go or whatever reason.