Just came back from Proton service, believe me, that is the last time I’m going there. If not because of warranty, I wouldn’t be going there at all. Only until now I realise, I actually don’t care about warranty.

Puchong Proton service center, the one located at Jalan Serindit. The sticker was nice saying 60 minutes and the copy is even nicer, “… Because we don’t like to see you wait” and all the fancy many thing. Great I thought, the last 2 times I was there, it was around 2 hours in order to have my car “fully” (mind the double quote, it was meant as partly) serviced.

However, to my disappointment, it became 3 hours of waiting, and the story doesn’t even end there. The alarm was a bit crazy nowadays, I prefer to have sound when lockin g and unlocking my car, just to confirm I locked my car before leaving. So I note them about this issue when inspecting my car.

Until I was handed my car keys back and check, it is still the same – no sound. Despite it written in the quotation to check my alarm. The technician was called out and inspect my car again.

Mechanic: Tak mungkin ni…
Me: … Impatient, as I know there will be more time wasted
Mechanic: Keep pressing the buttons, open boot, and finally… Oh, ni dah rosak!
Me: Raise eye brows

So my car isn’t really serviced don’t it? It was written in his task about this issue, and ended up didn’t check that? Fine! I thought it will be quick too… Erm… Actually I have no choice, the technician just took my car keys and asked me to wait for a while.

Waited 15 minutes, my car still there, my car keys is somewhere, the technician is gone. So I walked to the garage area and ask for my car key.

Mechanic: Ya, apa?
Me: Mana kunci?
Mechanic: Kat dia tu, job collector.
Me: Okey, apa macam dengan kereta saya? Bila boleh habis?
Mechanic: Oh, tu, tu sekarang takde stock lah…
Me: Jadi?
Mechanic: Tunggu la…
Me: Takpe, mana kunci? Dengan siapa?
Mechanic: Tu orang tu.

Fuck that, I just walk in and get my key and walk off.

Just because you have a job, and you will be happily sit there for 3 hours doing nothing doesn’t mean I am the same. You are lazy doesn’t mean I must be lazy as well. I don’t like waiting for too long for something, anything, even packing wholesale dental supplies, unlike you guys there who are not really want to work.

I rather spend some money to get real fix to my problems now. Proton service technician or anyone in there is not there to solve anybody’s problem, they are there to solve their problem – How to put food on table.