Damn Streamyx

Alright, this is so sick! Never expect it would happen on me, since I’m having a great connection speed like no other. Yes, most people kept complaining Streamyx for the lack of speed as stated, lack of support, lack of uptime and all that, but not me for a year!

What happen actually you asked. Ok this is what happen. I have this package speed on 1.0MB download speed and 385KBPS uploading speed. Yeah, it’s the fastest connection for individual usage. But one fine day, I notice my connection was slow or slower than 56KBPS (Dial up), so instead of sratching my head out of the matter, I called the custormer support team to see what really happen. And after waited for like 15 minutes and called for 3 times, they finally picked it up and say a nice “Hello! Welcome to Streamyx, what may I help you?” Jesus christ, somebody finally pick up the call after 3 attempts of calling and 45 minutes of waiting time! Thanks God!

First off, they asked me to test the bandwidth test on their website, so I did, but since it’s too slow, they asked me to call back later (?!) Alright, I wait and wait, the test is like never ending at 50% for both download and upload speed, so I called up the support team again. They asked me to test one by one, so I tested download, it showed 75.04KBPS (!) and upload is like never finish and stucked at 10%. So they claimed a report for me and asked me wait for another 24 to 48 hours for this problem to fix.

What I shock was the 75.04KBPS download speed, which I suppose to get at least 900-1000KBPS speed, that is lower than 10% of my package dude! And now, I cannot upload a single thing since the upload speed is a mystery, suspected to be 0KBPS.So now I have to wait for another 24 hours to fulfil their 24 to 48 hours. Malaysia Boleh? Yeah right…

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31 comments

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  2. Jacky says:

    Hahaha… LOL….
    Check out my post on Streamyx rubberband.

  3. Wu, CanRou says:

    Look like no one is safe from TM’s shit. At leas they are fair. LOL

  4. robin says:

    ahhahaa. streamyx… heard so many complains about it all sorts of compains .. strange though..

  5. judge says:

    Tm u suck~!!

  6. kruger says:

    congrats TMNet…i used streamyx since year 2004…i dont any problem at all…:)

  7. God of The God says:

    complaints made by normal citizens is meaningless. The TMNet customer service department is just a small nut in such a big corporate under TM Group. The officers are only ‘makan gaji’ and do not really care about the complaints. The TMNet management ppl won’t feel anything as long as no such big guys from mega corporate or political arena voice out. Also, upgrading broadband equipments incurred the capital expenditure. TMNet won’t just allocate such amount of budgets simply because complaints made by us (small guys). The only thing I can say is whether you want to use Streamyx or not, if not, then simply unsubscribe because TMNet won’t do anything just because of your complaint or losing you as valuable customer. Sad and disappointed about TMNet.

  8. work_tgr says:

    don’t call 1-300-88-9515. those technician are stupid and “makan gaji buta”. They do nothing and care nothing . They only telling stupid solution –>> trouble shooting. Why doing “trouble shooting” ??? Problems are from Streamyx itself, not customers.

    Streamyx technician are all liers !!! They are lazy.

    Even receiving million of complaints, they still pretend as if nothing is happening. they will tell you “we are upgrading” “we will serve you better in the future” >>>>>>>>>>>BULLSHIT!!!

    All are “ALASAN”. Streamyx server is actually extremely “overloaded” and streamyx still don’t care. That is why, streamyx have to switch off or slow down speed of customers’ line.

    Streamyx is “TERUK”!!

    I suffer “unreasonable disconnection and speed slow” every month. That’s why, I demand monthly pill adjustment at every month. I will only pay for what I used.

    Last word for Streamyx —>>> “to those idiot people who are disturbing/disconnect/ steal customers’ line, you all go to hell, burn in hell fire, mati anak, cucu , cici !!!!!!!!!!!

  9. work_tgr says:

    you streamyx staff are really stupid. so many customers make complaints and yet you still do nothing. the major problems with streamyx broadband line are:
    @ frequent disconnection
    @ speed unstable / slow down
    @ blocking of BT usage

    you only lucky because government giving support. if without government support, you people are all die long time ago. you people are stupid and only “makan gaji buta”. you don’t feel ashame of yourself ??

    so many complaints to Streamyx and yet you people do nothing. keep in silence all the time.

    All people know that streamyx is no good. you are still using 10 years ago technology. Come on, this is 21 century.

    just look at example from Asia and Mas Flight. I believe one day some private sectors will definitely take over broadband service in Malaysia.You will regret of what you have done to customers by these days.

    you only ignore customers feedback & complaints. just don’t understand why you people want to work with Streamyx. I can guarantee you will see hundreds of complaints about streamyx everyday. This mean streamyx really got BIG problems and you never solve it. That is why those problems happen and happen again.

    can’t you take some times to think about this ..
    @ why customers want to say you people only “makan gaji buta” ??
    @ why customers want to make complaints and complaints again ??
    @ why customers want to say TMnet = TM nut ??
    @ why customers angry with streamyx ??
    @ why customers say streamyx staff are all stupid ??

    THE REASONS FOR THESE IS JUST ONE —>>> BECAUSE STREAMYX IS NOT GOOD.

    I don’t surprise if one day streamyx head quarter or Kedai TM branches burn out with fire or bombed. It is not by accident.

    The customers’ anger is growing bigger and bigger everday. When one day, customers loss their patient, then Streamyx will be regreted.

    Government is supporting you. And for this reason, you streamyx staff must perform even better. Don’t be proud of you own status. because at customers side, you streamyx staff are only “makan gaji buta”, “lazy” , “care nothing, do nothing”.

    Don’t you feel “malu” ??

    —– Original Message —–
    From: streamyx@tm.net.my
    Date: Friday, October 6, 2006 7:33 am
    Subject: Acknowledgement

    > ***********************
    > Your mail has been scanned by InterScan MSS.
    > ***********************
    >
    >
    > Dear Valued Customer,
    >
    > We have received your e-mail and will revert to you the soonest.
    >
    > Regards,
    > Customer Care Support
    > TM Net Sdn. Bhd.
    >
    > Hotline 1300-88-1515 or 1300-88-9515
    > Website http://www.tm.net.my
    >
    >
    >

  10. wong says:

    Whoa whoa whoa… Relax all… Should take consideration to change an ISP time…

  11. work_tgr says:

    Change ?? How ?? I am from Sarawak. My area only got this
    TM NUT/ streamyx = “Perompak Utama Berlesen Di Malaysia”.
    It monopoli here because of government supporting.
    I become victim all the time.

    I won’t surprise if someday TM NUT is bombed or burned out with fire. It is not by accident. Anger of customers are growing up each day and yet, those stupid TM NUT stuff still pretend as if nothing is happening.

  12. wong says:

    I’m going for Jaring wireless sooner or later though… Just afrair that Streamyx is not going to cut my line on time. You know? Many people complaint that they don’t disconnect the service for months even you apply it… Damn…

  13. work_tgr says:

    no need to pay bill lah.
    if they want to cut, just let them cut. if not cut, good to you also. you got two line to use ….cool, one with FREE.

    TM must already know about their lousy service. they just pretend nothing is happen because got big support from government.

  14. C says:

    While Jaring i offfering alternatives, its important to see who control the tangible cable lines. Anyway, i think Maxis is also good, since once, back 5 years ago I was living in an area where Maxis’s line were good and their dial up never fails to impress.

    Dear TmNet users, it’s time to boycott or petition. This rich people will not do anything for you unless something is in for them and even if it is, it won’t be for our community total benefits. For those livng in the Eastern region. I feel sorry for all of you because when TmNet won’t let their market lose so easily over there.

  15. UnderTypo says:

    Streamyx>Streemyx>Screamyx…

    Streamyx, this is the word that will surely appear in any Malaysia forum nowadays. But mostly the word wont be just streamyx, it will become tmnut, suckmyx, streemyx, screamyx and many more, depend on the user imagination.
    This is not a joke. There is …

  16. Jaclyn says:

    Stupid streamx really worthless piece of shit, they should just close down this useless company. All the big hotshots draining us of our hardearned money and they spend it on going overseas and sending their children abroad to study.

    There must be an alternative to this crap.

  17. Nolasco says:

    well… They are piece of shits. piece of craps, they hired bunch of idiots morons to run the company lol. Somehow i really hope some companies, private or group or whatever, as long as it is not screamyx or tmnut, to take over it. 90% of our payments went into their pockets, well, i mean corruption in this case. Malaysia Boleh? MY FOOT!

  18. wong says:

    Sigh… Streamyx now is like Microsoft lor… Covering more than 80% of the Malaysia market, what to do? Too much money but don’t want to pay their tax, so hire all those idiots to work with them lo…

  19. F A N A T I C O N L I N E G A M E R says:

    TMnet dominates they are goverment supported and yet promise us with

    “Unlimited Broadband Internet Access

    With applications such as video streaming, large file downloads, online games and video conferencing fast becoming the norms, Internet users are increasingly looking for faster connection to the internet.tmnet streamyx brings the web’s rich multimedia content to life, at speed from 512Kbps up to 2Mbps which is much faster than the ordinary Internet connection”

    Wtf !? all get is lower than dial up this is stink for gamers DAMN YOU TM!!!!

  20. STREAMYX SUCKS TO THE MAX! says:

    FUck u lar bloody noob streamyx every single mother fucking sec also dc WTF??? this call good service? PUIKZ lame like shit! every time do fair during pc fair duno for what SHIt

    >>STREAMYX SUCKS>TM SUCKS

  21. streamyx = SUCKMyx says:

    .!. @.@ .!. FUK STREAMYX

    o0o @.@ o0o TIU streamyx

    BALIK KAMPUNG LA STREAMYX

    i wonder when onli have better company then TM…………

  22. steamyx says:

    streamyx is the most useless broadband ever. My download speed is shit. Streaming video speed is shit. The TM worker is shit. steamyx = shit!

  23. Sienzzzzz says:

    Wakakkakkakakakka………….. Streamyx so noob de…. I cant play online game becoz of tis Stupid streamyx thing… Play ran online olso cannot… stupid!!! now the worst… i called the streamyx 1800 bla bla bla.. they said my comp prob… WTF!!!! Pen D got prob??? sienz la tat worker…. wan bgi stupid reason.. Download speed olso slow!!!! pakages 1mb but download speed onli 5kb-30kb? zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz……. So noob la… zz better i use my 56k modem then tis helly Streamyx!!! NOOB COMPANY!!

  24. wong says:

    Maybe too much users? But they should upgrage as well… They;re just lazy on working and spending, instead of upgrade, they prefer to put the money intheir own pocket, what we can do… NOTHING :(

  25. cibaitmnetsohai says:

    cibai malay hai tm hai u all fuck off la!!!!!

  26. John says:

    Is telephone cable the same as road highways?

    1. Roads during peak period will have traffic jams.

    2. However, telephone cables are similar to TNB cables.

    3. One electric cable from TNB is connected to a row of terrace houses.

    4. Bear in mind the usage of electricity is 24 hours per day in every house. Peak usage is during the night with TVs, airconds etc. Do you experience low voltage? Power surge perhaps.

    5. Is broadband usage 24 hours? Is every house using broadband?

    Therefore,

    1. I urge everyone to check whether you are getting the download speed that you subscribed from streamyx. For your info, you should get at least 90%.
    2. Please click this link to see how much speed you get. Click a few times to confirm. (http://promos.mcafee.com/speedometer/test_0150.asp)
    3. If you are getting below 50%, please do a print screen.
    4. To do a print screen, put your cursor at the down right hand corner (put the cursor at the time) to get the date and day appear. Once appear, press together the keyboard buttons ctrl and prt sc.
    5. Next click start, All Programs, Accessories, Paint
    6. Press keyboard buttons ctrl and v
    7. Then File, Save As (put a name) Save into your desktop
    8. Send it as attachment to amarjit.singh@cmc.gov.my,shaharliza@cmc.gov.my,mdshaani@fomca.org.my
    9. They need your support and evidence to bring up to TM
    10. Please support for everyone benefit

  27. damn streamyx says:

    Yes, that fucking streamyx. Bet it is going to close down soon. Since celcom has come out with its own broadband, hope it will be fast to beat down that fucking damn streamyx. Who is the boss of streamyx? Any idea… that fucking Idiot only know how to collect money, but the service just fuck.

  28. tan says:

    fuck
    fuck
    fuck
    to chinese

  29. fres says:

    haiya tan

  30. Jacky says:

    Make complain to SKMM
    This website http://aduan.skmm.gov.my/

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